Tag: hotels

Ramside Hall Hotel Receives First Award Of Its Kind

By on 10th November 2015in Lifestyle, Local Biz, Places To Go, What's New?

A North East hotel is celebrating being the first in the region to receive a new award given out by a leading recognition scheme…

This year the AA has introduced its Silver Star award for hotels which achieve particularly high standards. The Ramside Hall Hotel, near Durham, is the only four star hotel in the area to have been awarded the new accolade.

AA inspectors gave Ramside Hall – which has benefited from a £16m investment in the last two years – the Silver Star for its “high standards of hotel keeping, superior level of quality, hospitality, service and cleanliness.”

To qualify, hotels also need to have a current Rosette award for “culinary excellence.”

The new entry in the AA guide for Ramside praises it for combining “the best of both worlds – convenience and tranquillity.”

It goes on to praise the variety of restaurant options and adds that, “bedrooms are furnished and decorated to a very high standard and include some stunning suites. A new addition to the property in 2015 is their spa and leisure facility; one of the finest in the country.”

John Adamson, owner of Ramside Hall Hotel, said he was delighted that the hotel had achieved the new award.

“We have invested heavily in the hotel and our new wing of rooms, second championship golf course and, now, our multi-million spa have all gone towards helping us achieve this Silver Star,” he said.

“It is great to hear our high standards of service and customer care being acknowledged in this way by such a prestigious organisation.                                

“To be one of the first to get the Silver Star and to get an 84 per cent rating from the AA, which is one of the highest in the region, is testament to all the hard work and investment which have taken place at Ramside Hall.”

For further information on the hotel visit www.ramsidehallhotel.co.uk and www.ramsidespa.co.uk.

Two New Appointments At Lumley Castle Hotel

By on 30th September 2015in Local Biz, What's New?

One of the North East’s leading luxury hotels has strengthened its team with two new appointments.

Lumley Castle Hotel, Chester-le-Street, has welcomed Ashley Small to the position of Meeting and Events Manager, and Adele Lockey to the role of Meetings and Events Coordinator.

Ashley, 30, from Gosforth, Newcastle, brings more than 10 years experience in the hotel and event industries to the role, having held key sales positions with both Marriott and Holiday Inn.

She joins four-star Lumley Castle Hotel from Newcastle-based hotel booking agency Accommodations UK, where she looked after the Conference and Exhibition departments.

As well as consolidating 73-bedroom Lumley Castle Hotel’s reputation as one of the region’s favourite wedding and event venues, Ashley will be tasked with raising its profile within the business and leisure communities both regionally and nationally.

She will be supported in her role by Adele, 31, from Consett, who also has strong sales background having worked at De Vere Slaley Hall Hotel and, latterly, at Allout Adventures; an activity centre based in the Hexham hotel’s grounds.

“I am delighted to welcome both Ashley and Adele to the Lumley Castle Hotel team,” said General Manager, Christine Gott

“The hotel is unique in terms of the style and variety of its event spaces, which is why it is such a popular destination for everything from weddings and parties to conferences, gala dinners and meetings.

“I am confident that, not only will Ashley and Adele be able to consolidate its existing client base, but also expand it, by introducing the hotel to a whole new audience.”

For more information call 0191 389 1111 or visit www.lumleycastle.com.

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